Returns & Exchanges

At Rakabot, we want you to be completely satisfied with your shoe storage solution. If you are not happy with your purchase, you can return or exchange your item within 30 days of delivery provided it is in its original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive an authorization number.

• 2.
  Prepare the Package

  Securely pack your Rakabot unit in its original packaging, ensuring all components and assembly instructions are included.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned unit, we will process your refund or exchange within 5 to 7 business days.